Overview

Frequently asked questions

Below you'll find a list of frequently asked questions about BSR membership. If your question is not answered below, please email membership@rheumatology.org.uk or call 020 7842 0900.
FAQs

FAQs

How does my membership renew?

We automatically renew memberships paid for by Direct Debit on an annual basis. You'll receive a renewal email and a direct debit advance notice email to let you know when this will be collected. If you pay by card or bank transfer, you'll receive an email letting you know your membership is ready to be renewed, and you then make an online payment in MyBSR.

How do I cancel my membership?

Please email membership@rheumatology.org.uk. If you pay for your membership by Direct Debit, you'll also need to tell your bank you wish to cancel this. Please note that membership fees are non-refundable, as per our terms and conditions.

How do I set up a Direct Debit for my membership fees?

Please email membership@rheumatology.org.uk or call 020 7842 0900 to set up your Direct Debit. You must have a bank account in order to do this.

How can I change my Direct Debit bank account details?

Please contact us on 020 7842 0900.

What date are Direct Debit payments taken from my account?

These are taken on or around the first working day of each month.

Am I eligible for a reduced rate of membership?

If you're retired, on parental leave or taking time Out Of Programme, you are eligible for a discount on your membership. The Retired rate is for those who have reached UK retirement age and are no longer employed.

Members on maternity or paternity leave get a 50% discount on membership; we must see a letter from your employer confirming your leave dates for you to be eligible for this rate.

If you're a trainee taking time Out Of Programme, you can have a 25% discount. You'll need to supply a letter from your deanery or training programme confirming your current situation.

Can I claim tax relief on my membership?

Unfortunately not.

Where can I find my payment receipts?

All receipts are available for download in the Invoices section within MyBSR.

Can I get a letter confirming my membership from BSR?

Yes – email membership@rheumatology.org.uk with your request.

How do I update my contact details?

Go to My Profile in MyBSR to update details including your preferred email address, home address and workplace.

What are the membership terms and conditions?

You can view them here.

Where can I find my membership number?

In MyBSR below your Primary Workplace. It's also included in all communications you receive from us.

I'm no longer receiving eNews

Please check your spam folder and make sure our email address hasn't been blocked by your organisation. You can switch your preferred email address at any time in MyBSR. Get in touch if this doesn't fix the problem.

I've stopped receiving Rheumatology

Please check your address is up-to-date in MyBSR; if it is, please email membership@rheumatology.org.uk for help.

How do I access my member benefits through the website?

You'll need to log into MyBSR to access member-exclusive areas of the website, such as eLearning and the mentoring scheme. All members (excluding Associates) get free access to Rheumatology but you'll need to use the login Oxford University Press provides you with. If you haven't got this login, or can't access your account, please contact us.

Code of Conduct

Is there a code of conduct for members?

Our members are bound by a Code of Conduct. The Code is intended to provide a clear set
of standards as to how BSR members (in all categories of membership) should represent
themselves. The standards relate to all forms of communication including written, verbal, nonverbal, electronic and social media.

As a member of BSR, individuals are expected to demonstrate attributes of integrity,
competence, and responsibility in both their personal and professional conduct. Members
should not act in any way that might damage the reputation of their profession or the Society.
Failure to adhere to this code of conduct may result in suspension of your membership, or
your expulsion from the Society.

Standards:
• Demonstrate attributes of integrity, competence and responsibility in both personal and
professional conduct
• Uphold the integrity of the rheumatology profession, and refrain from conduct which
detracts from its reputation and/or the reputation of BSR
• Take reasonable steps to ensure professional judgement is not compromised nor
perceived as being compromised because of bias, conflict of interest, or the undue
influence of others
• Treat others with respect and consideration, in line with BSR’s values
• Recognise and value individual differences and diversity
• Respect BSR’s standards and rules
• Treat information with appropriate confidentiality and sensitivity

Raising a complaint/concern
Any allegation of breach of the BSR Code of Conduct will be investigated and may lead to
disciplinary action being taken against a member. Our complaints/disciplinary procedure
aims to provide a clear, fair, and transparent process and governs how the investigation
will be conducted and a range of possible outcomes including expulsion from membership
in the most serious cases.

You can report any concerns you have about a member confidentially. Concerns should be sent to membership@rheumatology.org.uk