Frequently asked questions

Below you'll find a list of frequently asked questions about BSR membership. If your question is not answered below, please email membership@rheumatology.org.uk or call 020 7842 0900.

How does my membership renew?

We automatically renew memberships paid for by Direct Debit on an annual basis. You'll receive a renewal email and a direct debit advance notice email to let you know when this will be collected. If you pay by card or bank transfer, you'll receive an email letting you know your membership is ready to be renewed, and you then make an online payment in MyBSR.

How do I cancel my membership?

Please email membership@rheumatology.org.uk. If you pay for your membership by Direct Debit, you'll also need to tell your bank you wish to cancel this. Please note that membership fees are non-refundable, as per our terms and conditions.

How do I set up a Direct Debit for my membership fees?

Please email membership@rheumatology.org.uk or call 020 7842 0900 to set up your Direct Debit. You must have a bank account in order to do this.

How can I change my Direct Debit bank account details?

Please contact us on 020 7842 0900.

What date are Direct Debit payments taken from my account?

These are taken on or around the first working day of each month.

Am I eligible for a reduced rate of membership?

If you're retired, on parental leave or taking time Out Of Programme, you are eligible for a discount on your membership. The Retired rate is for those who have reached UK retirement age and are no longer employed.

Members on maternity or paternity leave get a 50% discount on membership; we must see a letter from your employer confirming your leave dates for you to be eligible for this rate.

If you're a trainee taking time Out Of Programme, you can have a 25% discount. You'll need to supply a letter from your deanery or training programme confirming your current situation.

Can I claim tax relief on my membership?

Unfortunately not.

Where can I find my payment receipts?

All receipts are available for download in the Invoices section within MyBSR.

Can I get a letter confirming my membership from BSR?

Yes – email membership@rheumatology.org.uk with your request.

How do I update my contact details?

Go to My Profile in MyBSR to update details including your preferred email address, home address and workplace.

What are the membership terms and conditions?

You can view them here.

Where can I find my membership number?

In MyBSR below your Primary Workplace. It's also included in all communications you receive from us.

I'm no longer receiving eNews

Please check your spam folder and make sure our email address hasn't been blocked by your organisation. You can switch your preferred email address at any time in MyBSR. Get in touch if this doesn't fix the problem.

I've stopped receiving Rheumatology

Please check your address is up-to-date in MyBSR; if it is, please email membership@rheumatology.org.uk for help.

How do I access my member benefits through the website?

You'll need to log into MyBSR to access member-exclusive areas of the website, such as eLearning and the mentoring scheme. All members (excluding Associates) get free access to Rheumatology but you'll need to use the login Oxford University Press provides you with. If you haven't got this login, or can't access your account, please contact us.