Annual Conference 2020

FAQs

Is Annual Conference cancelled or postponed?

Annual Conference 2020 is cancelled. With uncertainty around the duration of the COVID-19 crisis, along with its size and complexity, we can't delay it to later in the year.

Where/when will the next one take place?

The next Annual Conference is in Manchester on 26-28 April 2021.

How do I arrange a refund for my conference ticket?

All booked delegates will receive a full refund of the registration fee paid. This has been issued automatically; you don't need to send a refund request. Refunds are credited back onto the card that was used to make the booking, whether this is for an individual or a group.

If you were entitled to complimentary registration, your booking will still be cancelled and you will receive confirmation of this. Due to the large number of cancellations being processed, refunds will be issued by the end of April. We thank you for your patience while we work through this.

Can I claim back my travel expenses?

We are unable to reimburse travel or accommodation costs for delegates. If you are a speaker with entitlements for complimentary travel and accommodation, please cancel and claim refunds directly from providers where possible. If your bookings are non-refundable, we will reimburse you for any expenses incurred up to the date of cancellation (10 March). Please complete your speaker expenses form and send back to Isabelle Hanley Timmins as soon as possible.

Can I transfer my ticket to next year?

We can't transfer tickets to 2021. All delegates are being reimbursed for this year and are invited to register next year when registration opens in January.

What happens if I am a poster presenter, oral abstract presenter etc?

All poster, ePoster and oral abstract presenters are invited to submit these to be shared digitally on our conference app. Instructions for submitting digitally are available here. All accepted abstracts will be published in Rheumatology journal and will be available online from 20 April 2020.

Are the pre-conference courses going ahead?

The pre-conference courses have been postponed and will be rescheduled. The refund process is the same as for Annual Conference. All booked delegates will receive a full refund of their registration fee. This is issued automatically; you don't need to send a refund request. Refunds are credited back onto the card used to make the booking.

I am an Annual Conference exhibitor/sponsor. Will I receive a refund?

In line with your exhibitor agreement, we'll refund your payment, minus an amount to help us meet our operational costs. If you haven't made a payment yet, you'll receive a credit note to accompany your invoice, minus an amount to help us meet our operational costs. If you've got any other queries, please contact Matthew Bates with any queries.